Privacy Policy

When you use the JS Beauty website, we may receive information that you provide directly to us. This can include your name, phone number, email address, delivery address, billing details, order information and messages you send to customer support. When you create an account or place an order, some of this information is necessary so we can process the purchase, arrange delivery, communicate order updates and respond if there is a problem.

We may also collect limited technical information automatically when you browse the website. Depending on the technology used by the site and your browser, this can include device type, browser type, general usage information, pages viewed, referral information and cookies or similar technologies. Such information helps us understand how the website is used, keep important features working and improve the shopping experience.

We use customer information for legitimate store operations. Typical uses include confirming and fulfilling orders, arranging shipment, providing customer service, handling return or refund requests, preventing misuse of the website, maintaining account functionality and communicating important service messages. If you subscribe to promotional updates, we may also use the contact information you provide to send offers, product news or store announcements, subject to the choices available to you.

We do not need more information than is reasonably required for these purposes. We also do not sell customer personal information as a business model. Where service providers assist us—for example with hosting, payment processing, delivery, communication or technical support—they may receive the limited information required to perform their service. Their handling of information is also subject to their own terms and privacy practices.

Payment and delivery services may process information independently where needed to complete your transaction. For example, a courier may need your name, delivery address and phone number to deliver a parcel. A payment provider may process transaction details according to its own systems. JS Beauty does not intentionally store sensitive payment credentials when those details are handled directly by an external payment provider. Customers should review any third-party service notices presented during payment or delivery where applicable.

Cookies are small pieces of information that can help a website remember a session, shopping cart or preference. Our website may use essential cookies so features such as the cart, account login or other session-based functions operate correctly. If JS Beauty enables advertising measurement tools, technologies such as Meta Pixel or TikTok Pixel may receive information about page views, product interactions, cart activity, checkout activity and campaign attribution so advertising performance can be measured and improved. These tools operate under the relevant platform's terms and privacy practices. You can usually control cookies through your browser settings, although disabling essential cookies may cause some store features to stop working correctly.

We take reasonable steps to protect customer information and limit access to information that is needed for store operations. No website or online transmission can be guaranteed to be completely secure, so customers should also use strong passwords and avoid sharing account credentials. We keep information only for as long as reasonably necessary for order records, support, legal, accounting, fraud-prevention or operational purposes, after which it may be deleted, anonymized or archived where appropriate.

You may contact us if you want to ask what personal information you have provided to JS Beauty, request a correction, ask about deletion where appropriate, or raise a privacy concern. Some records may need to be retained where required for completed transactions, legal obligations or legitimate business records. You may also unsubscribe from optional marketing messages using the method provided in those messages or by contacting us directly.

If we materially update this policy, the revised version can be posted on this page with an updated date. Continued use of the website after an update means the current policy will apply to future use of the service. For privacy questions, email contact@jsbeautyproduct.com or call +92 313 4501500. You may also visit us at Shop No. 8, Near Bhai Jan Dahi Bhalle, New Anarkali, Lahore.