Terms & Conditions

JS Beauty provides this website to help customers discover beauty and personal-care products, place orders and access store information. You may use the website for lawful personal shopping and related purposes. You must not misuse the website, attempt unauthorized access, interfere with normal operation, submit intentionally false information, use automated methods in a way that harms the service, or engage in activity that could damage JS Beauty, other customers or third-party systems.

If you create an account, you are responsible for keeping your login details confidential and for providing accurate information. Contact us if you believe your account is being used without permission. We may restrict access to features or cancel activity that appears fraudulent, abusive, technically harmful or inconsistent with these terms.

We aim to present product names, images, prices, descriptions and availability as accurately as reasonably possible. Beauty brands may update packaging, labels, ingredients, shades, sizes or presentation without always giving advance notice, and device screens can display colours differently. Images are therefore intended to help identify and understand products but may not always represent every minor packaging variation.

Products can sell out, be discontinued or become unavailable after an order is submitted. If we cannot supply an item, we may contact you about the available next step, which can include removing the unavailable item, offering an appropriate alternative where you agree, or cancelling the affected part of the order. We do not guarantee permanent availability of any product shown on the website.

Prices are displayed in the format used by our store and may change without advance notice. Promotions, discounts, coupon offers and free-shipping thresholds can have their own conditions and may start or end at different times. The amount accepted for an order is normally the amount shown during checkout, subject to correction where there is an obvious pricing, calculation or technical error.

Available payment methods are shown during checkout where applicable. Cash on Delivery may be offered for eligible orders and serviceable locations. If a payment service, bank, wallet or other third party is involved, that provider may apply its own terms. Customers are responsible for providing valid information and ensuring they are authorized to use the selected payment method.

Submitting an order is a request to purchase the selected products. An automated website confirmation does not necessarily mean every item has been finally accepted or dispatched. We may need to verify information, confirm stock or contact the customer before processing. We reserve the right to decline or cancel an order where necessary because of stock problems, incorrect information, suspected misuse, an obvious pricing error, delivery limitations or another reasonable operational issue.

Delivery is handled according to our Shipping Policy and the service available for the destination. Delivery dates are estimates and may be affected by courier operations or circumstances outside our direct control. Returns, exchanges and refunds are handled according to our Return & Refund Policy. Beauty and personal-care items can have hygiene-related return restrictions after opening or use, except where a different remedy is appropriate for a verified damaged, defective or incorrect item.

Product descriptions and website content are provided for general shopping information and are not medical diagnosis or treatment advice. Individual skin, hair and body responses can differ. Customers should read labels, ingredient information and manufacturer directions where available and discontinue use if a product causes an unexpected reaction. If you have allergies, a medical condition, pregnancy-related concerns, ongoing treatment or uncertainty about whether a product is suitable, seek advice from an appropriately qualified professional.

The JS Beauty name, website design, original text, graphics and other store-created content may be protected by applicable intellectual-property rights. Product names, logos and brand materials belonging to third-party manufacturers remain the property of their respective owners. You may browse and use the website for ordinary personal shopping, but you may not copy, republish, sell or commercially exploit protected store content without appropriate permission.

We may update website features, product information, policies or these terms as the business develops. The version published on the website will apply to current use and orders where appropriate. Nothing in these terms is intended to remove customer rights that cannot legally be excluded. Where a problem occurs, we encourage customers to contact us so the specific order or issue can be reviewed fairly.

Questions about these terms can be sent to contact@jsbeautyproduct.com or discussed by phone/WhatsApp at +923134501500. Our shop address is Shop No. 8, Near Bhai Jan Dahi Bhalle, New Anarkali, Lahore. Please include relevant order details if your question relates to a purchase.